ATOUCHOF CLASS BEAUTY BAR Virgin and Raw Extensions: All virgin extensions orders will be processed and shipped out within 5-7 business days. All raw extension orders will be processed and shipped out within 7-14 business days. NO REFUNDS ON EXTENSIONS; ONLY EXCHANGES WITHIN 3 BUSINESS DAYS OF RECEIVING YOUR ORDER AND MUST BE IN ORIGINAL STATE! A TOUCH OF CLASS BEAUTY BAR CUSTOM UNITS REQURES 14-21 business days but can vary or possibly be extended a few days depending on the volume of luxury unit orders in progress, or unforeseen issues with your hair contents (i.e. your hair requires extensive deep conditioning, insufficient amount of hair, last minute additional custom option requests or any requested custom options that are more time consuming than average.) A TOUCH OF CLASS BEAUTY BAR DOES NOT SHIP ON WEEKENDS.